The transition to Next Generation 9-1-1 (NG9-1-1) in Manitoba is one step closer to reality with the successful completion of an IP-based 9-1-1 test call. Nancy MacDonald explains what this means for emergency call management in the province.
An important milestone on the road to Next Generation 9-1-1 for the province of Manitoba was reached last week. On November 27, Manitoba Provincial 911, the public safety answering point (PSAP) in Brandon, conducted the first emergency test call in Manitoba on a Bell Canada NG9-1-1 Emergency Services IP Network (ESInet). As part of the test, the Solacom Guardian 9-1-1 Call Handling solution processed the call successfully, displayed caller location on a call taker’s display screen, and transferred the call to a third party using the public telephone network.